Callcenter Types (Part 1)
It is possible to sort the Callcenter types according to the type of call and the scope of those calls. That’s what we’ll talk about
It is possible to sort the Callcenter types according to the type of call and the scope of those calls. That’s what we’ll talk about
Callcenter Types: Service Types
We have already seen that it is possible to classify a Callcenter based on the type of call and scope (Active Callcenter or Receptive Callcenter
IP telephony: understand what it is and how it works
Internet telephony is not a new technology – it has been around for many years in one form or another, but only recently has it
Zoiper is a multi-protocol (SIP and IAX / IAX2) software telephony application, running on Windows, Linux and Mac OS. The app can be downloaded from
Our life is increasingly mobile and as many already know, it is possible to make VoIP calls from your smartphone. You can use a multitude
We continue the series of articles that describe using the built-in applications provided by Asterisk platform, with the description of the Voicemail Blasting application application.
As we already know, we can connect VoIP phones or softphones to an Asterisk server in order to make phone calls over the internet. But
There are many important differences between a system. Virtual PBX (IP PBX or Digital PBX) and a Traditional PABX system found in many offices. As
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