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One Receptive Call Center is one where agents (also known as Inbound Telemarketing Operators) receive phone calls and, from these calls, provide solutions to the

In this post, we’ll show you 10 reasons for you switch to IP PBX. What is an IP PBX? An IP PBX is a complete

One Active Callcenter is one where agents (also known as Active Telemarketing Operators) make calls to people. These calls can be made for many reasons.

This is the first article that will teach you in detail how to set up a Callcenter. Read too:How to set up a Callcenter –

This is the second article that will teach you in detail how to set up your own Callcenter. Read too:How to set up a Callcenter

If you’ve come this far looking for information about how to create an automatic dialer, you probably already know what he is and what he

Let’s continue with our tips for creating a automatic dialer. Read too:Tips for Creating an Autodialer – Part 1 Before learning more about this subject,

While an autodialer is a great way to streamline the calling process in your Callcenter, it also has some drawbacks. Let’s check what the Disadvantages

If you are planning to attend an interview for work in callcenter, you may be wondering what questions you will need to answer. One of