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If your company is looking to improve its image with its customers and gain prominence in your market, migrating your number to one 0800 number

Having become obsolete, the Switched Telephone Network will see its analog and digital lines gradually disappear from the end of 2018. The SIP Trunk is

In the same proportion that companies need to assimilate the growing amount of information in the corporate environment that is generated daily, they need to

More and more brands are digitizing their receipts. Among the arguments put forward in favor of e-tickets, greater ease of management or even an increase

IVR Searches are audio-based, commonly used in Call Centers. Once the customer has interacted with the Call Center agent, they will be transferred (automatically or

What is the first object you handle in the morning when you wake up, and the last when you go to bed? If the answer

Many companies offer service to their customers, however, most of these companies do not provide quality service, making the customer simply no longer look for

From 2021, all companies will have to comply with the electronic invoicing obligations described in the simplification law of 2014. Already in place since 2017

Many customers associate the voice of service to the company, such as Gisele Bündchen’s voice in SKY’s service or Eduardo, the voice of Oi’s virtual

In a world where communication is becoming more and more important, one of the new challenges for companies is to foster interactions between different team