A growing number of companies have chosen to change conventional telephony for virtual over the last few years. VoIP phone alternatives are cheaper and there are also a number of other advantages when choosing change conventional telephony for virtual. These advantages include high scalability, low cost, and feature richness. Is the exchange worth it? That's what we'll talk about today.
Before learning more about this subject, fill out the form below to contact Telephone Systems Services and find out about the best VoIP solutions for your company to reduce costs and increase productivity.
We created a comparison table between the characteristics of virtual and conventional telephony. This will help you assess whether it's worth it. change conventional telephony for virtual according to your profile.
Resource | Virtual Telephony | Conventional telephony |
Connectivity Type | Internet | Dedicated phone lines |
required bandwidth | Approximately 10kbps in each direction | Approximately 64kbps in each direction |
costs | Exchange conventional telephony for virtual it can mean a good cost reduction. VoIP to VoIP calls can be made free of charge and long distance calling costs (DDD and IDD) are reduced as it uses Internet connectivity. | No toll free calls can be made. International calls are often expensive. |
Scalability | VoIP technology provides great scalability and usually all you need is a good internet connection and simple software updates. | To upgrade your conventional telephony, you will need to buy new equipment (hardware costs) and dedicated lines, which can become complex and costly. |
remote extensions | This feature is present in virtually all VoIP services. | This feature often requires dedicated lines for each extension and this can be costly. |
Business Continuity / Disaster Recovery | The service crashes when the Internet connection is lost. Organizations must also have a VoIP disaster recovery plan. | The service usually continues to run when the power goes out, as conventional wired phones don't need electricity to work. Cordless phones, however, become useless when this happens. |
call waiting | Most VoIP plans offer call waiting service for free. | This feature is available for extra charges. |
Call forwarding | Some VoIP plans offer the call forwarding service for free. In other cases, this feature may be activated for small fees. | This feature is available for extra charges. |
call transfer | Some VoIP plans offer the call transfer service for free. In other cases, the feature is not present. | This feature is available for extra charges. |
Calls to emergency numbers | It depends on the service, but in most cases calls to emergency numbers are not possible using virtual telephony or are limited. | Calls to emergency numbers are always allowed. |
We hope that the analysis of the comparative table above will help you decide if it's worth it. change conventional telephony for virtual. If you still have questions, please contact our consultants. They will be happy to help you make the best decision for your business.
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